Wedding timelines are tight, so ours are tighter. Here is exactly how long everything takes.
Rates
| Destination | Cost | Free over |
|---|---|---|
| United States — standard | $6.95 | $75 |
| United States — express | $18.95 | — |
| Canada | $12.95 | $150 |
| United Kingdom, EU, Australia | From $16.95 | $200 |
| Rest of world | Calculated at checkout | — |
Duties and import taxes on international orders are the recipient's responsibility and are not included at checkout.
Processing time
Processing is the time we spend making your order. It is separate from transit time, and it begins when you approve your proof — not when you place the order.
| Order type | Processing |
|---|---|
| Ready-to-ship — no personalisation | 1 business day |
| Printed personalisation — names, dates, menus | 1–2 business days |
| Hand-finished — calligraphy, foiling, embroidery | 3–5 business days |
| Bespoke — custom design or artwork | 5–10 business days |
| Seating charts over 150 names | Add 1 business day |
Transit time
| Destination | Standard | Express |
|---|---|---|
| United States | 4–7 business days | 2–3 business days |
| Canada | 6–10 business days | 3–5 business days |
| International | 5–12 business days | 4–7 business days |
Working backwards from your date? For a US order with printed personalisation, allow ten business days from approving your proof to having the parcel in your hands, and order two weeks earlier than that if you want a buffer for a reprint. If your wedding is inside three weeks, email us before you order and we will tell you honestly whether we can make it.
Carriers and tracking
We ship with USPS, UPS and DHL in the United States, and with DHL and local carriers internationally. A tracking number is emailed the moment your parcel is collected — check your spam folder if it has not arrived within a day of your dispatch confirmation.
Addresses
We print the address exactly as you enter it. Incomplete addresses — a missing apartment number, no zip code — are the most common cause of a late delivery. You can correct an address free of charge until the order ships; email us as soon as you spot it.
Delayed or missing parcels
- Check the tracking link and the address on your confirmation email.
- Ask neighbours and check any safe place or parcel room.
- If tracking has not moved for five business days, email us and we will open a carrier trace.
- If a parcel is confirmed lost, we remake and reship it at our cost. For personalised pieces we go straight to the front of the production queue.
Still need us? Email hello@sagevow.com or call +1 (512) 555-0142. We answer Monday to Friday, 9am – 6pm Central, and within one business day at the latest — usually much sooner if your wedding is close.
