Wedding timelines are tight, so ours are tighter. Here is exactly how long everything takes.
Rates
| Destination | First item | Each extra item | Free over |
|---|---|---|---|
| United States | $6.95 | +$3.00 | $99 |
| Everywhere else | $8.99 | +$4.00 | — |
How long it takes
Two stages, and the second only starts when the first finishes.
| Stage | Time |
|---|---|
| Made to order | 3–5 business days |
| In transit | 5–10 business days |
| Total | 8–15 business days |
Peak periods add 1–2 business days. The weeks around Christmas, Mother's Day and Father's Day are the busiest of the year and every order in the queue moves a little slower.
Severe weather can add up to a week. Storms, snow and natural disasters stop carriers regardless of where a parcel is. This is the one delay nobody can plan around — what we can promise is that we email you when it affects your order, rather than letting the estimated date pass in silence.
If your order is for a wedding, count backwards from the day and give yourself the peak-season margin even if you are not ordering in peak season.
Duties and import taxes on international orders are the recipient's responsibility and are not included at checkout.
Processing time
Processing is the time we spend making your order. It is separate from transit time, and it begins when you approve your proof — not when you place the order.
| Order type | Processing |
|---|---|
| Ready-to-ship — no personalization | 1 business day |
| Printed personalization — names, dates, menus | 1–2 business days |
| Hand-finished — calligraphy, foiling, embroidery | 3–5 business days |
| Bespoke — custom design or artwork | 5–10 business days |
| Seating charts over 150 names | Add 1 business day |
Transit time
| Destination | Transit time |
|---|---|
| United States | 5–10 business days |
| Everywhere else | Varies by destination — allow extra time |
Working backwards from your date? For a US order with printed personalization, allow 15 business days from approving your proof to having the parcel in your hands, and order three weeks earlier than that if you want a buffer for a reprint. If your wedding is inside three weeks, email us before you order and we will tell you honestly whether we can make it.
Carriers and tracking
We ship with USPS, UPS and DHL in the United States, and with DHL and local carriers internationally. A tracking number is emailed the moment your parcel is collected — check your spam folder if it has not arrived within a day of your dispatch confirmation.
Addresses
We print the address exactly as you enter it. Incomplete addresses — a missing apartment number, no zip code — are the most common cause of a late delivery. You can correct an address free of charge until the order ships; email us as soon as you spot it.
Delayed or missing parcels
- Check the tracking link and the address on your confirmation email.
- Ask neighbours and check any safe place or parcel room.
- If tracking has not moved for five business days, email us and we will open a carrier trace.
- If a parcel is confirmed lost, we remake and reship it at our cost. For personalized pieces we go straight to the front of the production queue.
Still need us? Email contact@sagevow.com. We answer Monday to Friday, 9am – 6pm Central, and within one business day at the latest — usually much sooner if your wedding is close.
